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The Boring Bits

The Horseshoe Pub Privacy Policy

Introduction

Our commitment to protect your privacy and the security of your personal information is as strong as our commitment to bring you great food and beer. Please take a minute to read this document that, together with our Cookie Policy (the ‘Privacy Policy’), explains how we use your personal information and the choices you have. By proceeding to use thehorseshoehampstead.com website, you are consenting that we process your personal information in accordance with this Privacy Policy. Cheers!

We use MailChimp as our marketing automation platform. By proceeding to use thehorseshoehampstead.com, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and their Terms.

1. What information do we collect?

Information you give us when you enter information on certain pages on the site or when you contact us by phone or email. This includes your name, email address and other information we may ask in connection with promotional offers or other marketing activities.

Please note that this site does not use cookies other than those strictly necessary for the site to work.

2. How do we use your information?

We use the information you give to us to:

- provide customer service and support and to respond to your queries and requests. 
- keep you updated on our latest announcements or send you marketing information about us. If you would like to change your communication preferences or if you no longer want to be part of our mailing list, please Contact Us.

In accordance with the law, we will only retain your personal information for the period necessary to accomplish the purpose for which it was provided. We keep this data under periodic review to ensure it is still necessary for us to retain it.

3. How we share your information?

We may share your personal information with our affiliated companies and with reputable service providers such as our IT hosting providers and market research providers. We won’t otherwise sell or distribute your personal data unless we have your permission or are required by law to do so.

Be aware that our site includes social network plugins, so certain data (your current IP address, e-mail address, visited sites, date and time) is forwarded to these social media services even if you are not registered with them. If you are already logged into the social media service when you click on the social media button, the social media service may also use this data to identify your user name and possibly even your real name. Unfortunately we have no control over the extent, nature and purpose of such data processing or their privacy practices – we suggest you review their privacy statement.

You can rest assured that we’ll only disclose your information for the specific purposes mentioned in 2 and that your data security is being taken care of. These third parties are bound to process your personal data only on our strict instructions and when they can offer adequate technical and organizational measures to protect it.

We may also disclose your personal information as necessary to protect the security and integrity of our site according with the law, in the event that we sell or transfer all or a portion of our business or assets to a third party, or as required or authorized by law.

4. Sharing information overseas

We may transfer your personal information to service providers located in countries other than the one in which you live (only to the extent that it is necessary to fulfil the purposes outlined in 2). But worry not, we will take appropriate steps to provide an adequate level of protection using the standards set within the EEA as minimum. No matter where you reside, your data will be processed in accordance with the provisions of this Privacy Policy and as required by the law.

5. Security of data

We adopt technical and organisational measures to protect your data as comprehensively as possible. In addition to the commitment of our employees to secrecy and a careful selection and monitoring of our service providers, we also secure our operating environment adequately.

To protect your data against unwanted access, we use data encryption. Data collected from this site will be passed between your computer and our server and vice versa via the internet using 256-Bit TLS (Transport Layer Security) encryption. We will not use encryption though if you exchange only generally available information with us. Data stored in our database is also encrypted using 256-Bit AES encryption.

6. Your rights (and how to exercise them!)

As a much loved user of our site, you have the right to request details of the personal information we hold about you as well as the purpose of its processing (you can check in 2 the lawful basis we rely on to process your information). You have the right to object to this processing if you wish, but please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit. You also have a right to demand the correction of incorrect data and the deletion of data which is inappropriate or no longer needed.

If you are seeking to exercise any of your statutory rights, please click here. Your request will be investigated by our Data Protection Officer. A response to your request will be provided in writing within a reasonable period (one month in principle, but we may inform you should we need more time to process your request) .We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office.

7. Contact us

Just so you know, our legal name is Camden (Horseshoe) Limited. We are registered in England and Wales with registration number 09144355. You can contact our Data Protection Officer at dataprotection@zx-ventures.com.

If you no longer want to receive marketing information from us, simply follow the ‘unsubscribe’ link in the e-mail we send to you. Have in mind that even if you opt out we may still continue to send you information that relates to any account or business relationship you may still have with us (i.e. a request you have made about our great beer).

If you are seeking to exercise any of your statutory rights or if you have any comments, queries, or complaints about our collection or use your personal information please click here.

8. Changes to our Privacy Policy

We keep our Privacy Policy under regular review. This Privacy Policy was last updated on the 25 May and it’s version number 1.