How young are you?

Or in other words, are you of legal drinking age? We have to ask because it’s the law. Just so you know.

Pacman Nope, I’m not quite there yet.

With great beer comes great responsibility

Please enjoy Camden Town Brewery responsibly and don’t share or forward this website or its contents to anyone under 18.

CUSTOMER SERVICE COORDINATOR- CAMDEN TOWN BREWERY

At Budweiser Brewing Group, Challenge Accepted isn’t just a phrase; it’s an attitude!

That’s because we’re the world’s largest brewer, with iconic brands like Stella Artois, Corona, and Budweiser.

We dream big, seek new challenges, and push the boundaries of what’s possible.

The challenge:

Join us, and you’ll be a Customer Support Coordinator for Camden Town Brewery. You’ll take the lead from day one, speak your mind and grow your career faster than you thought possible

This role is based in the Camden Town Brewery direct business unit, working alongside the greater sales team providing end to end support for our on-trade customers.

You’ll be working at the heart of the business and liaising with a variety of teams to deal with any problem thrown at you. This is a position with significant opportunity to learn, grow and develop within the company.

The role:

Logging customer calls accurately and in sufficient detail on our query system
Responding to customer & internal queries in a timely manner and escalating them to other departments where necessary
Processing customer orders correctly on our stock management system in line with our deadlines
Troubleshooting technical issues, scheduling technical service maintenance, and arranging installations as required

Who we’re looking for:

Knowledge of the beer industry/a passion for the product
Being a warm, friendly, and helpful presence
Invoicing and query resolution
An understanding of the hospitality industry

Experience and Skills Requirements:

Familiarity of SAP and CX systems
Excellent interpersonal and communication skills
A proactive mindset
Eager learner with initiative
An analytical mind and be able to think of the bigger picture
You will be able to spin several plates at once – and keep an eye on all of them

Benefits and Perks:

Benefits for you and your family to help your physical and mental health
Competitive parental leave and double pension contributions
25 days holidays per year
Employee benefits to help your physical and mental health and overall wellbeing (travel insurance, gym memberships, discounted services, dental etc.)
A beer allowance to enjoy our brands
Two volunteer days a year to support your local community.
Five employee networks to support diversity and inclusion.
Global Bonus
WPA Private Medical Care

What you can expect from us:

In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentor you need to succeed. We’re a meritocracy with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and

go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you.

As The global brewer, we are committed to bringing people together for a better – and more equal – world. A more equal world starts when everyone can thrive. At Budweiser Brewing Group, we value the diversity of cultures, perspectives, skills, and experiences within our workforce. Therefore, we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, and members of ethnic minorities, foreign-born residents, and veterans to apply.

If this sounds like the incredible opportunity you’ve been waiting for, apply today!

#LI-BudweiserUK&I

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